Voice over Internet Protocol (VoIP) is a technology that allows users to make voice and video calls over the internet instead of traditional telephone lines. With a VoIP phone, also known as an IP phone, users can make calls from anywhere with a stable internet connection.
A VoIP phone works by converting analogue voice signals into digital data that can be transmitted over the internet. The digital data is then converted back into an analogue signal at the receiving end, allowing for clear and seamless communication. Unlike traditional phones that use a single line for each call, VoIP phones can handle multiple calls simultaneously, making them ideal for businesses with high call volumes.
VoIP phones come in different forms, including desk phones, conference phones, and even software-based phones that can be used on computers or mobile devices.
Desk phones are designed for use in an office environment and often have advanced features such as a large colour display, multiple line keys, and speakerphone capabilities.
Conference phones are specifically designed for group meetings and offer high-quality audio and multiple microphones for clear and natural-sounding group conversations.
Software-based phones can be used on laptops, smartphones, or tablets and offer flexibility for users who need to make calls from multiple devices.
VoIP phones offer many advantages over traditional phones. Firstly, they are often less expensive to purchase and maintain, making them a cost-effective solution for businesses. They also offer features such as call forwarding, voicemail, call conferencing, and call waiting, which can greatly improve communication and productivity. Additionally, since they rely on the internet, they can be used from anywhere in the world, providing greater flexibility for remote workers.
Wave goodbye to an outdated phone system and say hello to more efficiency with 360 Coms VoIP phones!
Get in touch with our experts today on 01480 468 000 and we’ll be more than happy to help!
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